Terms of use

1. Who provides the service

SPSV Ready is operated by Daniel Reeves, a sole trader trading as SPSV Ready in Ireland. Our public location is Adare, Limerick, Ireland. In these terms, “we”, “us” and “our” mean Daniel Reeves trading as SPSV Ready. For account, course, payment or complaint enquiries, email support@spsvready.ie.

2. What SPSV Ready offers

We provide independent online preparation for the Irish SPSV Driver Entry Test. Industry Knowledge access includes the lessons and study tools described on the pricing page at purchase. A county starter pack contains the original practice questions described for your selected county. Starter packs support revision and local research; they do not claim to cover every Area Knowledge test topic, street, route or destination. The Industry and county bundle includes Industry Knowledge plus one county selected before payment. An additional county purchase covers only that selected county.

We are not affiliated with, approved by or endorsed by the National Transport Authority (NTA) or Transport for Ireland (TFI). Our practice questions are study aids, not official examination questions. Course access does not include an official test booking, test fee, driver licence application or licence.

3. Price and access period

When enrolment is open, the launch prices are €19.99 for Industry Knowledge, €24.99 for Industry Knowledge and one county starter pack, and €9.95 for an additional county starter pack. Each price is the total payable, including any applicable taxes. Every purchase provides 90 days of access to the purchased material, starting when successful payment is confirmed. There is no subscription or automatic renewal. Any crossed-out amount labelled a planned standard price is a future intended price, not a claim about a price previously charged. The final product, county and total are shown before payment. Sign in using your purchase email to see your access and expiry date.

Payment is processed through Stripe. An incomplete or declined payment does not create paid access. If payment succeeds but access is missing, contact us before paying again. Joining a free interest list does not reserve paid access and does not create an obligation to buy.

4. Using your account

You need a working email address, an internet connection and a current web browser with JavaScript and essential browser storage enabled. The service runs in your browser; a separate app installation is not required. Your own internet and device costs are your responsibility.

Access is for your personal study. Keep sign-in links secure and tell us if you believe someone else is using your account. Do not share or resell access, copy or distribute the course to others, systematically extract the content, bypass access controls, or interfere with the service. These restrictions do not limit uses permitted by law.

5. Refunds and cancellation

You have the statutory right to cancel your online purchase within 14 days of the contract being concluded, without giving a reason. Use Cancel contract here or email support@spsvready.ie before the deadline. If you expressly request that the 90-day service starts immediately and then cancel during this period, we may deduct only the proportionate cost of service supplied up to your cancellation, where permitted by law. Opening the course does not by itself remove your cancellation right. We do not offer a separate money-back or pass guarantee. Our cancellation and refund policy explains the calculation, refund timing and your rights where the service is faulty or not supplied.

6. Preparing for the examination

Study scores and readiness indicators reflect your activity in SPSV Ready. They do not predict or guarantee an examination result. We do not guarantee a pass, a licence, employment or earnings. You remain responsible for checking the current official NTA materials, preparing for all required parts of the test and meeting the licensing requirements.

We may correct and update material as official requirements change. We will not use an update to remove the essential features you paid for. If a material change adversely affects your paid access, contact us so we can address the issue and any cancellation or refund rights that apply.

7. Service issues and account restrictions

We aim to provide a reliable service, but maintenance or technical faults may interrupt access. Please report problems promptly with your account email and a description of the issue. We will work to restore the service and provide any remedy required by law.

We may temporarily restrict access where reasonably necessary to investigate suspected unauthorised use, protect account security or prevent serious misuse. Where practical, we will explain the reason and give you an opportunity to respond. A restriction does not remove any refund or other legal rights you have.

8. Consumer rights and responsibility

Nothing in these terms excludes or limits rights or liabilities that cannot lawfully be excluded or limited, including your rights where digital content or services are not supplied as agreed or do not conform to the contract. The educational limitations above do not remove our responsibility to supply the service described at purchase.

9. Complaints, privacy and changes

Send complaints to support@spsvready.ie, with your account email and the outcome you are seeking. Our privacy notice explains how we handle personal information.

The terms presented when you purchase apply to that purchase. Later changes will not retrospectively reduce your agreed access or rights. Irish law governs these terms, without removing mandatory protections or court rights available to consumers under applicable law.